PRIVACY POLICY
DANAO Group Pty Ltd
ACN: 688 818 797
ABN: 30 688 818 797
Level 3 1060 Hay Street West Perth WA 6005
1. Commitment to Privacy
DANAO Group respects your privacy. We are committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect use store and protect your personal information.
2. What Information We Collect
We may collect the following types of information:
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Full name and contact details
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Email address and phone number
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Service preferences and enquiry details
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Payment or billing information
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Business and company details where applicable
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Any other information you provide through contact forms bookings or email communication
3. How We Collect Information
We collect personal information directly from you when you:
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Submit an enquiry via our website
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Request a service or book a consultation
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Provide feedback or complete a form
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Communicate with our team by phone email or in person
We may also collect publicly available information or details provided through subcontractors or affiliates acting on your behalf.
4. Why We Collect It
Your information is collected for the purpose of:
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Providing you with luxury services that meet your request
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Confirming bookings and issuing invoices
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Managing membership eligibility and private access programs
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Communicating about service updates or enquiries
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Improving our service delivery and customer experience
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Meeting legal or regulatory obligations
5. Disclosure to Third Parties
DANAO Group may share your information with approved subcontracted providers to deliver requested services. These third parties are bound by confidentiality and service standards that reflect our brand values.
We will never sell or share your information for marketing purposes. We may disclose information if required by law or to protect the rights property or safety of our business clients or partners.
6. Data Storage and Security
Your information is stored securely using reputable cloud-based systems and internal protocols designed to prevent unauthorised access loss or misuse. Only authorised personnel have access to your personal data. We regularly review our systems to ensure alignment with best practices.
7. Access and Correction
You have the right to access or request correction of your personal information held by us. To do so please contact us at info@danaogroup.com.au. We will respond to all requests within a reasonable timeframe.
8. Retention of Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to meet legal and operational requirements. When no longer needed it is securely deleted or de-identified.
9. Website Analytics and Cookies
Our website may use cookies or tracking tools to monitor usage patterns and improve user experience. This information is anonymous and does not personally identify you. You may adjust your browser settings to disable cookies if preferred.
10. Overseas Disclosure
While our primary operations are within Australia certain platforms or services we use may involve secure data storage in overseas locations. In these cases we ensure providers adhere to privacy standards equivalent to those under Australian law.
11. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be published on our website and will take effect immediately. We encourage you to review this page periodically to remain informed.
12. Contact Us
If you have any questions or concerns regarding your privacy or this policy please contact:
DANAO Group Pty Ltd